MTN notifies customers of potential service disruption

June 17, 2021
by
MTN 1
MTN 1

Some enterprise customers of MTN Nigeria have been notified about a potential service disruption to enable them to put in place business continuity measures, the company said on Wednesday.

The firm, a local unit of South Africa’s telecoms group MTN, runs Nigeria’s largest mobile phone network which generates around a third of the company’s revenue.

Join our WhatsApp Channel

The company said the action was “a routine notification to a small group of businesses affected by a specific challenge in very few specific locations.

“Maintaining network stability and high levels of customer service remains a key priority for us,” Karl Toriola, MTN Nigeria’s chief executive, said in a statement.

Toriola added that MTN aimed to inform customers in a timely manner so that they can put in place business continuity measures.

Potential disruptions could be due to network maintenance, faults, or other circumstances that may pose a risk, he said.

MTN had on Tuesday, sent a customer notice, informing them that services could be disrupted due to rising insecurity in different parts of the country.

+ posts

Featured Stories

Latest from News

Ghana Authorities Remain Silent Days After Ex-Minister’s Arrest in US

By Prosper Okoye Former Ghanaian finance minister Kenneth Ofori‑Atta has been detained by US Immigration and Customs Enforcement (ICE) over questions about his immigration status. Ofori‑Atta’s lawyers confirmed that he was taken into custody on Tuesday, 7 January, while a petition regarding
media advisory
Previous Story

MEDIA ADVISORY

Davido
Next Story

Davido appointed brand ambassador for Maison Martell

Don't Miss

Experts Fault CBN’s Interest Rate Hike

Calls For Interest Rate Cut Intensify As Inflation Records Further Decline

Ahead of the Central Bank of Nigeria’s Monetary Policy Committee
Edo Govt Reinstates Five-Day Workweek For Civil, Public Servants Amidst Fuel Subsidy

Fuel Subsidy: Obaseki Offers Free Transport Across Edo State

In response to the recent fuel subsidy removal by the