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inDrive Addresses Ride-Hailing Industry Concerns, Reaffirms Commitment To Transparency, Fair Pricing

April 4, 2025
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inDrive, a global ride-hailing platform, has issued a statement addressing recent reports of protests by drivers and security concerns in Nigeria’s ride-hailing industry.

Prime Business Africa had reported that its drivers had embarked on strike action to protest low-priced fares and general insecurity to which inDrive drivers were exposed to.

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According to the company, its data does not reflect a decline in driver participation, but rather an increase in the number of drivers joining its platform. inDrive attributed this growth to its transparent model, which prioritizes driver autonomy and fair pricing.

The company’s bidding system allows drivers and passengers to negotiate and agree on a mutually acceptable fare, ensuring that drivers retain control over their earnings. inDrive also boasts about offering the lowest service fee in Nigeria, at 9.99%, allowing drivers to maximize their income.

Regarding recent union protests, inDrive clarified that the supposed strike is not related to its users, who are largely independent drivers. The company emphasised its commitment to providing a fair and flexible ride-hailing service, where drivers and passengers have control over pricing.

READ ALSO: Moove Unveils ‘N500m Moove Cares Program’ for All Customers in Nigeria In Response To Escalating Prices 

Timothy Oladimeji, Country Representative for inDrive in Nigeria, stated, “inDrive remains committed to providing a fair and flexible ride-hailing service where drivers and passengers have control over pricing. We stand by our transparent approach, ensuring that drivers always have the freedom to choose the fares that work best for them.”

READ ALSO: Usain Bolt Loses $12 Million To Hackers 

inDrive has welcomed open discussions on industry developments and expressed its readiness to engage with stakeholders, media representatives, and regulators to discuss the evolving ride-hailing landscape in Nigeria.

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Amanze Chinonye is a Staff Correspondent at Prime Business Africa, a rising star in the literary world, weaving captivating stories that transport readers to the vibrant landscapes of Nigeria and the rest of Africa. With a unique voice that blends with the newspaper's tradition and style, Chinonye's writing is a masterful exploration of the human condition, delving into themes of identity, culture, and social justice. Through her words, Chinonye paints vivid portraits of everyday African life, from the bustling markets of Nigeria's Lagos to the quiet villages of South Africa's countryside . With a keen eye for detail and a deep understanding of the complexities of Nigerian society, Chinonye's writing is both a testament to the country's rich cultural heritage and a powerful call to action for a brighter future. As a writer, Chinonye is a true storyteller, using her dexterity to educate, inspire, and uplift readers around the world.

Amanze Chinonye

Amanze Chinonye is a Staff Correspondent at Prime Business Africa, a rising star in the literary world, weaving captivating stories that transport readers to the vibrant landscapes of Nigeria and the rest of Africa. With a unique voice that blends with the newspaper's tradition and style, Chinonye's writing is a masterful exploration of the human condition, delving into themes of identity, culture, and social justice. Through her words, Chinonye paints vivid portraits of everyday African life, from the bustling markets of Nigeria's Lagos to the quiet villages of South Africa's countryside . With a keen eye for detail and a deep understanding of the complexities of Nigerian society, Chinonye's writing is both a testament to the country's rich cultural heritage and a powerful call to action for a brighter future. As a writer, Chinonye is a true storyteller, using her dexterity to educate, inspire, and uplift readers around the world.

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