Victor Ezeja
The Nigeria Civil Aviation Authority (NCAA) has stated that the total airfares refund made by Aero Contractors from January to August 2025 2025 is ₦257.2 million. This is a 137.5 per cent rise from ₦108.3 million in the same period in 2024 and a significant rise (₦32.8 million) from 2023.
The NCAA made this known in a statement via its X handle on Friday.
Join our WhatsApp ChannelThe 137.5 per cent year-on-year increase highlights stricter enforcement of passenger rights.
The civil aviation regulator noted that this surge reflects improved compliance with consumer protection regulations under Part 19 of the NCAA Regulations 2023, which mandates timely refunds for flight disruptions.
READ ALSO: NCAA Backs Air Peace For Taking Action Against Unruly Passengers
NCAA further disclosed that Aero Contractors also spent ₦6.08 million on hotel accommodations from January to July 2025 for stranded passengers at verified hotels like Cocos Hotel, Grand Cubana Hotel, Abuja, NOCY Castle Hotel, Kim Royal Hotel, JC42 Apartment (Asaba), Mayor & Diplomat Hotel, Lagos.
While acknowledging the peculiar challenges of the operating environment, the Authority assured that it will continue to protect the rights of all stakeholders.
The notable increase in refunds demonstrates Aero Contractors’ commitment to passenger rights and NCAA compliance.
Victor Ezeja is a passionate journalist with seven years of experience writing on economy, politics and energy. He holds a Master's degree in Mass Communication.
