Prime Business Africa
Air Peace Limited has strongly refuted allegations that it sold tickets to Jamaica and “dumped” passengers in Barbados, calling the report “misleading, inaccurate” , and does not reflect the actual facts surrounding the incident”.
According to the airline’s management, the incident occurred after some passengers were discovered not to possess required transit visas to travel via Antigua to their final destinations. Air Peace offered the affected passengers a full refund, which some accepted, while others voluntarily requested to be rerouted through Barbados.
“At no point did the airline engage in deceptive sales or intentionally mislead any passenger regarding their travel arrangements,” the statement read. Air Peace facilitated the rerouting of 42 passengers through Barbados, but due to an unforeseen operational delay, they arrived late and missed their onward connections.
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The airline blamed the Barbados immigration authorities for denying entry to 25 passengers, citing concerns over lack of confirmed hotel accommodation and return travel arrangements. Air Peace emphasized that it acted responsibly and in good faith, offering refunds and assistance to affected passengers.
“Air Peace remains committed to the highest standards of professionalism, regulatory compliance, and customer care,” the statement concluded, urging responsible journalism and fact-verification before publishing reports.
